Fully Managed Servers

Managed Dedicated is suited to ecommerce, SaaS, databases, business applications and other workloads that need dedicated physical resources but do not want to handle all server administration internally. The customer should still maintain the application and business configuration unless additional work is explicitly agreed.

SERVER1 manages the server-level tasks included in the agreed scope, such as OS setup, updates, baseline security and monitoring. The client remains responsible for application code, application logic, business configuration and data. Backup is included only when it is part of the selected configuration or agreed scope.

Standard Managed service covers server and infrastructure administration, not application development or application-specific maintenance. If you need work outside the standard scope, contact SERVER1 so the requirement can be evaluated and quoted separately.

Buying hardware means owning its lifecycle and arranging colocation, network and maintenance. Renting a Managed Dedicated server provides the physical server as a service plus the agreed SERVER1 management scope and a 99.9% Service Availability SLA, without transferring hardware ownership to the customer.

We begin with an inventory and assessment of the current infrastructure, then create a test environment and backup plan. Cutover is performed in an agreed window with minimal downtime, and the team continues monitoring after migration. If needed, we are ready to add a replica, load balancer or CDN so traffic switching is smooth.

Managed Dedicated servers are covered by a 99.9% Service Availability SLA. Availability terms and exclusions are defined on the SLA page. average initial support response time is approximately 15 minutes.

Managed VPS packages are covered by a 99.9% Service Availability SLA. Detailed terms and exclusions are defined on the SLA page.

Backup requirements are defined separately for the selected Dedicated configuration. If backup is ordered, the storage target, frequency, retention and recovery responsibilities are documented in the service scope rather than assumed by default.

Ubuntu, Debian, AlmaLinux and Rocky Linux are available. For panels - cPanel/WHM, Plesk, DirectAdmin or custom solutions. Every system is hardened and regularly updated by us. The choice is made based on your application's requirements and compliance policy.

On many configurations, vertical scaling is possible with minimal downtime. We can also add storage disks, NVMe SSD or HDD/SAS and adjust RAID profiles. If needed, we also offer horizontal scaling using a Load Balancer and replica servers.

Least privilege, MFA, bastion host, network segmentation, WAF, IDS/IPS and DDoS mitigation. Patch Management is performed regularly, a vulnerability scanner detects weaknesses, and logs are centralized. This approach increases the security of a managed Bare Metal server.

The basic model assumes collaborative access: Root/Admin is protected. But access can be granted according to the security policy. We manage the audit trail and MFA so access remains controlled. If necessary, we can set up role-based accounts.

Cloud is flexible. But pricing and tuning are often complex. Managed Dedicated gives you physical resources in a noise-free environment, predictable cost and an operations team. If you need a hybrid model, we can also integrate with an external cloud.

Vertical scaling is possible with stronger CPU/RAM. While horizontal scaling is possible by adding new servers and a Load Balancer. We can also build a hybrid model with unmanaged servers or cloud resources. The main benefit is that the operations team helps you build the right architecture.